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  2. Frequently Asked Questions

Frequently Asked Questions

  • Telephone enquiry hours

    Telephone reception hours are from December to April (9:00 AM to 5:00 PM) and from May to November (9:00 AM to 6:00 PM).For inquiries other Continue reading
  • About baggage storage

    This facility offers a baggage storage service for guests arriving by train.On the day of your stay, service is available from 9:00 AM to 2:Continue reading
  • Is there a parking lot?

    NIKKO TOKINOYUU has free parking (reservation required).The place is located along the street behind the hotel, but we manage all at the innContinue reading
  • About payment

    If you make a reservation in advance, payment at this facility will only be accepted through the NET site.For reservations made directly at Continue reading
  • How many tatami mats are in the room?

    All rooms in this facility are Japanese-style rooms ranging from 15 square meters to 18 square meters.All the rooms have a toilet attached.DContinue reading
  • Do you have towels and yukata?

    Amenity available in the hotel's room is "Toothbrush, Face Towel, Bath Towel, Yukata, Haori".(Some plan do not)
    Shampoo · Treatment · Body sContinue reading
  • About room disinfection and deodorant support

    After check-out, we perform alcohol disinfection cleaning mainly on the parts that you touch when cleaning all rooms.
    We also provide deodorContinue reading
  • Is internet possible in the room?

    Guests staying at the hotel can use WiFi free of charge in all rooms & lobby.Please bring a wireless LAN compatible PC or tablet.In additionContinue reading
  • Is there a restaurant nearby for dinner?

    There are several restaurants in Nikko city.Although the front desk has our original "dinner map," we recommend that you check the hotel's cContinue reading
  • Is Toshogu Shrine nearby?

    The entrance to the World Heritage Nisha Ichiji (two shrines and one temple) (Rinnoji Temple, Toshogu Shrine, Futarasan Shrine) is a 1-minutContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0288-54-1150

(Telephone reception hours AM9: 00 to PM6: 00)