Frequently Asked Questions

【Hotel / Guest rooms】
Telephone enquiry hours
Telephone reception hours are from December to April (9:00 AM to 5:00 PM) and from May to November (9:00 AM to 6:00 PM).For inquiries other …Continue reading
【Hotel / Guest rooms】
About baggage storage
This facility offers a baggage storage service for guests arriving by train.On the day of your stay, service is available from 9:00 AM to 2:…Continue reading
【Hotel / Guest rooms】
About payment
If you make a reservation in advance, payment at this facility will only be accepted through the NET site.For reservations made directly at …Continue reading
【Hotel / Guest rooms】
How many tatami mats are in the room?
All rooms in this facility are Japanese-style rooms ranging from 15 square meters to 18 square meters.All the rooms have a toilet attached.D…Continue reading
【Hotel / Guest rooms】
Do you have towels and yukata?
Amenity available in the hotel's room is "Toothbrush, Face Towel, Bath Towel, Yukata, Haori".(Some plan do not)
Shampoo · Treatment · Body s…Continue reading
【Hotel / Guest rooms】
About room disinfection and deodorant support
After check-out, we perform alcohol disinfection cleaning mainly on the parts that you touch when cleaning all rooms.
We also provide deodor…Continue reading